|
Kevin
Singleton |
|||
|
153 Little |
|||
|
|
|
|
|
|
TECHNICAL
SUMMARY |
|
|
|
|
Hardware: |
Dell PowerEdge Servers, Dell Latitude
notebooks and Optiplex workstations, Palm, Windows
CE, and Blackberry-based handheld devices, Cisco/D-Link/Netgear/Linksys/Motorola
802.11a/b/g wireless communications equipment, Watchguard
Firebox Firewalls, Cisco switches, routers, firewalls, Toshiba CIX/CTX
telephone equipment |
||
|
Software: |
Windows Server 2008, 2003, Windows 7 and XP Professional,
Microsoft Exchange 2007, Blackberry Enterprise Server, FrontRange
Goldmine and HEAT, Microsoft SQL 2005, Active Directory, SMS, WSUS, Watchguard Firebox Fireware
Pro, Microsoft IIS, Windows Office SharePoint 2007, TCP/IP, VLANs, VPN,
management of private and public IP address space |
||
|
|
|
|
|
|
EXPERIENCE |
|
|
|
|
Matrix Solutions |
|
|
|
|
Network
Administrator |
|
2006-Present |
|
|
|
·
Produce, document, and test comprehensive
disaster recovery program. Create
3-level DR plan to encompass multiple disaster scenarios, including web-based
communications (SMS and e-mail), forwarding of telecommunications, key
contact and customer notification, support call routing, and utility and
emergency services contacts. |
||
|
|
·
Migrate
e-mail environment from POP3 to Exchange 2007. |
||
|
|
·
Design and implement multiple Microsoft
SQL 2005 Server environments for Development, QA, and production use. |
||
|
|
·
Research, recommend, and requisition
appropriate hardware and software technology to accommodate business growth
and application development. |
||
|
|
·
Deploy VMWare
virtual server environment for QA and Development use (Created ESX host
server housing multiple Windows Servers and Windows workstations for
SQL-based application). |
||
|
|
·
Construct and configure Citrix Xenapp 4.0 server environment to replicate customer
environment and for application deployment and user acceptance testing. |
||
|
|
·
Administer Active Directory network, and
manage all network servers and workstations. |
||
|
|
·
Manage Sharepoint
IIS and Apache web servers. |
||
|
|
·
Improve accessibility and security by
implementing modern SSL VPN solution and terminal services server access to
internal applications. |
||
|
|
·
Improve total cost of ownership by
improving uptime to five nines using redundant server strategies for
mission-critical applications. |
||
|
|
·
Manage telecomm and data circuit contracts
to reduce costs and improve throughput. |
||
|
Software
Support Specialist |
2004-2006 |
||
|
|
·
Provide remote application support for
proprietary software supporting the media sales industry. |
||
|
|
·
Perform database configuration and installation, provide customer support and systems
consulting, and both initial and on-going training. |
||
|
|
·
Technical skills include remote desktop
support, telephone support, and management of shared application on a variety
of complex network systems. |
||
|
|
·
Provide remote application support for
proprietary software supporting the media sales industry. |
||
|
|
|
|
|
|
Teksystems |
|
|
|
|
Field Technician |
|
2004 |
|
|
|
·
Develop and configure HIPAA-compliant
workstations. |
||
|
|
·
Install workstations in phlebotomy labs
and train technicians. |
||
|
|
·
Develop and configure HL-7 compliant
bridged database connections. |
||
|
|
·
Troubleshoot and resolve issues involving
DSL, Cable, and dial-up connectivity. |
||
|
|
·
Work with local and national help desk
technicians to solve complex VPN and application issues. |
||
|
|
|
|
|
|
CIGNA Healthcare |
|
|
|
|
Sr.
Network Administrator |
|
1996-2004 |
|
|
|
·
Coordinate large-scale projects, including
major facility move and migration to new LAN infrastructure. |
||
|
|
·
Implement multi-homed WAN systems,
including CISCO routers and switches on fiber backbone. |
||
|
|
·
Deploy and migrate Windows NT domain
controllers and Windows 2000 Active Directory servers. |
||
|
|
·
Train new computer users and promote
understanding of systems and applications. |
||
|
|
·
Manage multi-server NT LAN/WAN environment
for mission-critical 24-hour call center. |
||
|
|
·
Plan, document, and successfully test
Disaster Recovery Plan to minimize total system downtime. |
||
|
|
·
Administer NT user accounts, e-mail, and
internet connectivity for local and remote users via VPN. |
||
|
|
·
Manage desktop application installations
using Marimba Tuner and Active Directory. |
||
|
|
·
Develop and deploy fully redundant server
systems using RAID 5 and 50. |
||
|
|
·
Reconfigure entire server farm to
eliminate domain controllers, and join enterprise domain model. |
||